Privacy Policy for 23HourBids.com

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This Privacy Policy ("Policy") outlines how 23HourBids.com ("we," "us," or "our") collects, uses, and safeguards your personal information. By using our website and services, you agree to the practices described in this Policy. We are committed to protecting your privacy and ensuring the security of your personal data.

Information We Collect

We collect various types of personal information from users, including but not limited to:

User-Provided Information: When you create an account, request services, or communicate with us, you provide personal details like your name, contact information, and payment details.

Communications: We retain records of your communications with us, including emails, messages, and notifications.

Usage Data: We collect information about your interactions with our platform, including IP address, browser type, device information, and pages visited.

Uploaded Content: Photos, videos, and other content you upload may contain personal information and are subject to our Terms and Conditions.

How We Use Your Information

We use the collected information for the following purposes:

• To provide matchmaking services between homeowners and contractors.
• To enhance our platform, services, and user experience.
• To respond to inquiries, comments, and feedback.
• To personalize content and deliver relevant recommendations.
• To process transactions and manage payments.
• To send administrative emails, notifications, and updates.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze usage patterns, and personalize content. You can manage your cookie preferences in your browser settings.

Data Sharing and Disclosure

We share your personal information in the following circumstances:

Contractors and Homeowners: User profiles and information may be shared between contractors and homeowners to facilitate transactions.

Third-Party Service Providers: We engage third parties for services like payment processing and marketing. They access data only for necessary functions.

Legal Compliance: We disclose information if required by law, court order, or government request.

User Rights and Choices

Access and Correction: You can access and update your account information through profile settings.

Communication Preferences: Manage communication preferences, including email notifications and marketing messages.

Deactivation: Deactivate your account by contacting us. Deactivation removes personal information, except as required for legal purposes.

Data Security

We employ security measures to protect personal data from unauthorized access, alteration, or disclosure. However, no online transmission is entirely secure.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their content or practices. Review their privacy policies before sharing personal data.

Children's Privacy

Our platform is not intended for users under 18. We do not knowingly collect or retain data from minors.

Data Retention

We retain data for as long as necessary to fulfill purposes outlined in this Policy. You may request data deletion as specified below.

Automated Decision Making

We use automated processes for [specify, e.g., analytics, personalization]. You have the right to contest decisions and request human intervention.

Data Transfers

If you access the platform from outside [your location], note that your data may be transferred to and stored in our servers or those of our service providers.

Changes to this Policy

We may update this Policy periodically. Material changes will be communicated through our platform.

Contact Us

For inquiries or concerns about this Policy, contact us at [support@23hourbids.com].

Effective Date

This Privacy Policy is effective as of August 16th 2023 and applies to all user data collected thereafter.